Hotel Frances is one of two M Gallery hotels in Santo Domingo, the capital of The Dominican Republic. Together with it’s partner hotel Hostal Nicolas de Ovando, Hotel Frances is the best place to stay in the city which both are located in the lovely colonial part. All the sights are located within walking distance, but Hotel Frances location still feels quiet and comfortable.
I stayed in a Standard Room, which were quite old, but comfortalbe and with complimentary wireless internet. The bed was OK and the shower was in the bathtub, but the main problem was the noise level. Very high and annoying and definitely something to look into the day Hotel Frances will do a renovation.
The service was very good. Kind, professional receptionists, but with majority of staff with a very limited English. The breakfast was OK, but what makes Hotel Frances special is it colonial design. I also want to add that I had a really great dinner at their partner hotel Hosstal Nicolas de Ovando, only 2 minutes walk away from Frances.
Overall a nice, comfortable hotel to stay in Santo Domingo. The property is dated in parts, but the value can’t be beaten. Great value for money in a hotel with only 19 rooms.
My opinion: Good+ experience.