The service exceeded my expectations as well. Lovely staff, but as expected several staff had English problems.
The facilities was top class. I especially liked the heated rooftop swimming pool. Food was a mixed experience. Breakfast was disappointing, but the dining experience was excellent with the best seafood lasagne I’ve ever had. Highly recommended if you can’t decide what you want for dinner.
Overall a surprisingly great Orient-Express experience. I always have high expectations for Orient-Express, but I did not expect this property to be one of their bests ones, but it really is. Not far from the best city hotels in the world.
My opinion: Great+ experience.