The arrival experience was fantastic. There was staff to welcome me including the general manager as well. They immediately escorted me to my Ocean Suite which is their second highest category of suites. The Ocean Suite was an outdated and disappointing for the price you pay, but for most people, it dosesn’t matter since the service is outstanding. I will agree with that. The staff is well trained, attentive and professional. Many have worked on the property for many years and was very passionate about their hotel.
The facilities is great. I loved their spa, and the treatment was fantastic, one of the bests I’ve had worldwide. The internet is chargeable but was quite fast during my stay. People loves the food in Le Saint Geran, and I will agree. Both breakfast and dinner were up to the highest standard as expected.
Overall a memorable experience. I’m happy the hotel will do renovation soon because it’s desperately needed, but after that, I’m sure the hotel will be one of the world’s very best because the service is outstanding.
My opinion: Great+ experience.