As an SPG Platinum member, I got upgraded to a nice suite which was very comfortable. It had a freestanding bathtub and a nice balcony with beautiful view. The service was better than expected in this hotel. I had no problem communicating in English, and they were all friendly. Food and facilities are fine too. Recommended as the only choice in Haikou. Keep in mind; it’s very far from the best hotels in the world, but nobody can expect that for the price.
My opinion: Good experience.