Introduction: The Elephant Camp has the number one spot on Tripadvisor for Victoria Falls, but disappointing service and food is something to be aware of. The 12 luxury tents are however lovely with freestanding bathtubs and two rainshowers in each room. One outdoor and one in the bathroom. Finally a lovely outdoor plunge pool and beautiful views from the balcony makes it special, but I unfortunately have to comment on the service. Not a warm welcome, no welcome amenities in the room and some of the worst food in a hotel. That is such big negative touch points, that I won’t rank The Elephant Camp as the best in Victoria Falls. They do however win for best rooms so my advice is to decide what you are looking for before selecting your place to stay in Victoria Falls.
Arrival experience: Quick check in before being escorted to the room.
What I loved: The surroundings.
What about the food: Very disappointing. Some of worst food I have had in a hotel I am sorry to say. Vegetables and fish not fresh and badly prepared.
Number of rooms: 12 luxury tents.
Location: Victoria Falls, Zimbabwe.
Complimentary internet: Yes, but slow and not reachable in the room.
My overall impression: Good+ experience.