The hotel offers complimentary car service anytime you want it and Azur picked me up from Matakauri Lodge. I was offered a welcome drink of my own choice and escoted to a my villa called Luxury Villa. The Luxury Villa were up to the standards you would expect for the price, but furthermore had incredible views. The bed was comfortable and the bathroom had a jacuzzi tub and local products. The minibar was fully stocked and complimentary which is something that becomes more popular around the world.
The hotel don’t have a restaurant and that is the reason why they are not included in the prestigous collection “Lodges of New Zealand”. Instead they offer a great service which I wish more small hotels would offer. A selection of the best take away restaurants in town. There is a menu card in the room and you can either go there yourself or they can pick it up for you. Very nice detail. Besides that there isn’t much facilities around. The staff and villas is very nice and it’s a great little hotel I can highly recommend as one of the top choices in Queenstown.
My opinion: Great experience.