It’s not many Crowne Plaza hotels that are up to the standard of the hotels included in this website, but Crowne Plaza Changi Airport Singapore is definitely an exception. First of all, the hotel was included in Condé Nast Travelers Hot List in 2009 as one of the best new hotels in the world, secondly it’s a real airport hotel connected to Changi Airports Terminal 3 and thirdly it has a very attractive design everywhere in the hotel. If you have traveled to a lot of Crowne Plaza hotels, this will not feel like one, but more of an InterContinental hotel.
I stayed in a standard room, but it was lovely, spotless clean and had a smaller couch, bathtub, separate shower and great amenities in the bathroom as the highlights. The only complain would be the bed which was a bit hard which I personally don’t prefer. The rooms also have surprisingly great soundproofing level as I hardly could hear any airplanes depart or arrive during my stay.
With 320 rooms the service isn’t personalized and you often have to wait at front desk. It’s what you would expect. On the other hand it’s very professional and helpful. The stay ended with a good breakfast and I was even given a late check out and possibility to use the facilities after that as well. Great service all the way and well-run by IHG.
My opinion: Great experience.