I arrived in the hotel and received a warm welcome before being escorted to the room. I stayed in a Deluxe Suite and it was fantastic designed. Similar to Armani Hotel Dubai or Sukhothai in Bangkok. Extraordinary attractive design which gave me a great feeling. The bed was comfortable and the suite was overall among the better ones I’ve stayed.
The food was great. The breakfast was in room and one of the best I’ve had in my travels. Fasano is very famous for their food and I had dinner in their famous Fasano restaurant which was voted number 59 in the world. It was quite an experience and definitely worth a Michelin star or two if it had been in Europe.
The most important thing is always the service and it exceeded my expectations. The service level in Brazil isn’t like Asia, but the staff were lovely and delivered a higher service level than I expected.
The spa facilities and indoor pool was great and had full service at all time as well.
Overall a fantastic experience in one of the world’s best designed hotels. Fantasic memorable design. If I’m ever going back to Sao Paulo, I know where to stay.
My opinion: Fantastic experience.