Design Hotels tend to focus a lot on great design and less on the service, but this hotel has really great staff as of March, 2013. I also found them very professional and was able to help me with special requests and information about Singapore. The hotel is located in Chinatown, two minutes walk from the nearest Subway station. There isn’t many facilities around and the bottom line is that New Majestic Hotel is a cool design hotel with great service you can count on.
My opinion: Great experience.