Luxury Collection is Starwood’s collections of independent properties around the world. After my amazing experience with Hotel Kámp in Helsinki, I went into The Grand Mauritian with high expectations for this brand. Being a Starwood Preferred Guest Platinum member is very valuable. They upgraded me to their highest category of suite. Their Grand Mauritian Spa Suite and it was fabulous.
The arrival experience went very well with a nice welcome drink where I was welcomed by the assistant general manager Vincent. Later the Danish general manager Jan Bundgaard called me in the room and furthermore wrote a nice welcome letter in Danish. First time I’ve tried that. It was a nice touch. Furthermore, there was a bottle of champagne and fruits. I was escorted to the suite, but I have not explained anything about the suite, and it features, only delivered at the suite, and that was a disappointment. The Grand Mauritian Spa Suite is fantastic. It is the first suite I’ve stayed in that has it’s own spa treatment room. I had a 30 minutes spa treatment there, and a Balinese therapist excellently did it. The suite furthermore had two large flat screen TVs, outdoor shower, a lot of classic details and a large bath tub. Furthermore, it was right on the beach. Couldn’t be better. In many ways, it reminded me of my 580 square metres Strand Villa in The St. Regis Bali.
I had dinner in their restaurant where the French chef made five great courses. The facilities were up to the standards you would expect from a Luxury Collection Resort and it’s a must to see their beautiful spa. The service was very good, but far from the very best. More training is needed. Overall a great hotel experience and great value for money in one of the most expensive destinations in the world.
My opinion: Great experience.