After a very pleasant first experience with The Last Word in Constantia I arrived in Franschhoek with high expectations. With only 6 rooms the personalized service is a must and The Last Word delivered from the start. A very warm welcome from the professional manager on duty before being offered a drink and tour of the hotel. Very beautiful intimate hotel which fully deserves it’s membership of Preferred Boutique. I stayed in a Pool Suite which was lovely. It had the same style as The Last Word Constantia, but with a huge private swimming pool which gave the extra touch.
The bed was as comfortable as in Constantia and the internet was very fast after South African standards and complimentary. Same bathroom amenities, bathtub pillows and nougats as in Constantia and everything felt great. It’s very charming hospitality without being over the top. The facilities included a public swimming pool and a huge lounge area. The breakfast was very good and great restaurants is within walking distance for lunch and dinner. The overall service level was very good. The managers were very professional and helpful and the rest had a nice helpful attitude which isn’t always seen in hotels unfortunately.
Overall another great One Word experience. I don’t consider them among the very best hotels in the world, but could definitely deserve to be included in a top 500 list. Even the most discerning traveler won’t be disappointed with The Last Word.
My opinion: Great experience.