The service was better than I expected, most of the staff had a good English level, and I did not have any problem. The staff was far from the quality of Ritz-Carlton Tokyo, but better than Ritz-Carlton Kuala Lumpur which in my opinion is the weakest Ritz-Carlton hotel. Back to this property, the facilities were very good, and their lounge was excellent. Large selection of food during the cocktail hours and furthermore with good service. Overall a hotel with Ritz-Carlton standards and with good value depending on the rate you can get.
My opinion: Great experience.