Service is and will always be the most important thing in a hotel, and Ritz-Carlton Powerscourt does have good staff and service, however far from the best I’ve seen from Ritz-Carlton which still is Tokyo. I didn’t like the fact that only half of the employees were local as it needs to feel like an Irish experience. The facilities were very impressive especially the spa.
Overall the experience met my expectations. It’s a beautiful property in a beautiful location. The service was acceptable for Ritz-Carlton but needs more attention to detail to become great.
My opinion: Great experience.