My experience with Ritz-Carlton Santiago started with a quick check in where they informed me of an upgrade to a junior suite. The junior suite was very typical Ritz-Carlton and with a little larger sitting area than the usual Ritz-Carlton standard rooms.
The facilities was good, but the swimming pool was crowded and unlike the other Ritz-Carlton’s I’ve stayed. The food was very pleasant. Breakfast one of the better ones I’ve had. Overall it was a definitely up to Ritz-Carltons standards, but to become one of the better ones service would be a thing to improve. It was good, but Ritz in Tokyo and Berlin is in a complete different category.
My opinion: Great experience.