Introduction: Located on the pristine Dubai shoreline, our luxury resort & spa offers an opportunity to now earn Starpoints® in a tranquil setting with exceptional views over the Arabian Gulf. Impressive neoclassical architecture fills our five-star luxury beach resort in Dubai with charm and inspiration.
Above information is how the hotel presents itself on their website.
Below is my experience based on a one-night stay at the property.
My Arrival experience: Warm welcome before being escorted to the room.
What I loved: The facilities and some of the best rooms at any Westin I’ve stayed.
What about the food: Very good lunch buffet, but expensive as you would expect in Dubai.
What about the service: I was negatively surprised. It simply wasn’t up to Westin’s standards. Most staff need a lot more training. I talked to several staff doing my stay and it’s fair to say the service must be improved.
What about the rooms: Typical Westin-styled rooms with their ultra-comfortable beds,
Number of rooms: 294.
Type of property: City resort.
Facilities: Swimming pool, gym, spa and business/meeting facilities.
Complimentary internet: Yes. High speed chargeable though.
My overall impression: Good+ experience.