After 5 nights in the centre of Florence I took Villa La Massa’s complimentary shuttle from the city centre og Florence and arrived in the hotel with expectations. Villa La Massa is a sister hotel of Villa d’Este which is world famous for it’s high level of service. Villa La Massa’s service level was very good. Some staff were excellent and some were disappointing. The shuttle driver had a really bad attitude and I couldn’t even eat a banana in the car. He should definitely not work in the hotel- and service industry.
My room was called a Junior Suite, but it was very small and would in my opinion be a deluxe room. The room was fine though and the bathroom had local Cremacorpo Helleboro products which was great. Never tried them before, but it was a really great product. Besides that the room was nothing but a comfortable place to rest. What made Villa La Massa special was the property itself and the food.
I had dinner in their restaurant called Il Verrocchio and it was excellent. Villa La Massa used to be Relais&Chateaux and it definitely worth 1 michelin star which I hope you will receive soon.
Overall another great hotel experience. It’s up to the standards of The Leading Hotels of the World, but is in my opinion not worth the money. The location is very beautiful and people are generally very happy with the hotel. It will all have to do with your personal preference and your budget.
My opinion: Great experience.